OnPoint RCM
Full-spectrum AI-augmented revenue cycle management — from charge capture to collections. Reduce A/R days to 91 or fewer, cut overhead by 20–30%, and recapture revenue that's silently leaking from your organization every day.
Your Revenue Cycle, Rebuilt for Maximum Performance
OnPoint RCM combines Medical Agent AI automation with certified revenue cycle professionals to manage your entire billing and collections process. From the moment a patient schedules to the day the last dollar is collected — we own the result.
- AI charge capture with 99.2% accuracy across all specialties
- Real-time eligibility verification before every encounter
- Pre-submission claim scrubbing against 400+ payer-specific edits
- Automated denial management with root-cause analysis and appeal filing
- Patient financial counseling and payment plan optimization
Full-Spectrum Revenue Cycle Excellence
From eligibility check to final dollar collected — every step optimized by AI, every account managed by RCM experts
Real-Time Eligibility Verification
Automated eligibility checks for every patient at every encounter — verifying coverage, deductibles, copays, and authorization requirements before services are rendered. Eliminate claim rejections caused by eligibility failures.
AI Charge Capture & Scrubbing
99.2% accurate charge capture from clinical documentation with pre-submission scrubbing against 400+ payer-specific edits. Every clean claim submitted with the right codes, modifiers, and supporting documentation first time.
Intelligent Denial Management
AI-driven denial analysis identifies root cause — coding errors, authorization failures, timely filing issues, or payer-specific policy violations. Appeals filed automatically with the correct supporting documentation for each denial type.
A/R Management & Collections
Systematic A/R follow-up with AI-prioritized worklists, automated payer follow-up calls, and escalation protocols for high-balance accounts. Dedicated collections specialists manage patient balances with dignity and compliance.
Patient Financial Experience
Transparent cost estimates before care, flexible payment plans, and patient-friendly billing statements. Our patient financial counselors reduce bad debt while protecting the provider-patient relationship.
Executive Revenue Reporting
Real-time financial performance dashboards with KPIs by payer, provider, specialty, and location. Trend analysis, revenue forecasting, and proactive alerts for metrics trending outside target ranges.
From Encounter to Collected — End to End
Capture & Verify
Pre-encounter eligibility verification and authorization management. Post-encounter AI charge capture from clinical documentation with 99.2% accuracy. Every service captured. Every authorization confirmed. No revenue left behind at the front door.
Scrub, Code & Submit
Automated claim scrubbing against 400+ payer-specific edits. Clean claims submitted electronically with correct coding, modifiers, and supporting documentation. Real-time submission status tracking across 500+ payers simultaneously.
Collect & Report
Systematic A/R follow-up, AI-prioritized denial appeals, and patient payment management — all tracked in real time. Monthly performance reports show every dollar collected, every dollar worked, and your trajectory toward RCM goals.
We were sitting at 118 A/R days when we brought OnPoint RCM in. Within 6 months we were at 87. Our denial rate dropped from 12% to under 3%. And we reduced our internal billing staff overhead by 28% — money we reinvested into clinical FTEs. The ROI case was undeniable within 90 days.
Financial Performance That Speaks for Itself
Days A/R or Fewer
Guaranteed A/R performance target with systematic follow-up protocols and AI-prioritized collections workflows. Most clients reach sub-91-day A/R within the first two quarters of engagement.
First-Pass Clean Claim Rate
Pre-submission AI scrubbing ensures nearly all claims pass payer edits on first submission. Eliminates the rework cycle — reducing the cost per claim and accelerating cash acceleration.
Net Revenue Improvement
Combination of better charge capture, improved coding accuracy, fewer denials, and systematic A/R management adds an average of 25% to net collections versus self-managed revenue cycle operations.
Billing Cost Reduction
AI automation and offshore-domestic hybrid staffing model delivers RCM services at 30% lower cost than equivalent in-house billing departments — with better performance and zero HR overhead.
See What Your Revenue Cycle Is Leaving Behind
In a 30-minute discovery call, our RCM experts will benchmark your current performance against industry standards and show you your potential revenue recovery opportunity.